Terms and conditions of use 

1. Introduction
   These terms and conditions shall govern your use of our website.
   • By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
   • If you [register with our website, submit any material to our website or use any of our website services], we will ask you to expressly agree to these terms and conditions.
   • You must be at least [18] years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least [18] years of age.
2. Permission to use website
   1. You May
      • view pages from our website in a web browser
      • download pages from our website for caching in a web browser
      • print pages from our website(for your own personal and non-commercial use)
      • Use [our website services] by means of a web browser
   2. Unless you own or control the relevant rights in the material, you must not:
      • republish material from our website (including republication on another website)
      • sell, rent or sub-license material from our website
      • show any material from our website in public
      • exploit material from our website for a commercial purpose; or
      • redistribute material from our website.
   3. We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website [during server maintenance or when we update the website]. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.
3. Misuse of website
   1. You must not:
      • use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;
      • use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; (c) hack or otherwise tamper with our website;
      • probe, scan or test the vulnerability of our website without our permission;
      • circumvent any authentication or security systems or processes on or relating to our website;
      • use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
      • interferes with the normal use of our website
   2. You must ensure that all the information you supply to us through our website, or in relation to our website, is [true, accurate, current, complete and non-misleading]
4. Registration and accounts
   1. To be eligible for an account on our website, you must be resident or situated in Zambia.
   2. You may register for an account with our website by [completing and submitting the account registration form on our website, and verifying your account via SMS]
   3. You must not allow any other person to use your account to access the website.
   4. You must notify us in writing immediately if you become aware of any unauthorised use of your account
5. User login details
   1. Your user ID must not be liable to mislead. You must not use your account or user ID for or in connection with the impersonation of any person. 

   2. You must keep your password confidential. 
   3. You must notify us in writing immediately if you become aware of any disclosure of your password. 
   4. You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure. 
6. Cancellation and suspension of account
   1. We may edit your account details; 
   2. We may temporarily suspend your account; and/or 
   3. We may cancel your account, at any time in our sole discretion, providing that if we cancel any services you have paid for and you have not breached these terms and conditions, you will be entitled to a refund of any amounts paid to us in respect of those services that were to be provided by us to you after the date of such cancellation; we will give you [reasonable written] notice of any cancellation
   4. You may cancel your account on our website [using your account control panel on the website]. You will not be entitled to any refund if you cancel your account
7. Advertisements
   1. We welcome the submission of advertisements to our website.
   2. You may submit an advertisement to our website by registration or sending us an email to sales@sangwapo.org. 
   3. You will have the opportunity to identify and correct input errors prior to making your order sales@sangwapo.org. 
   4. Advertisements submitted to our website must constitute bona fide advertisements[ relating to [define subject matter]] that are true, fair and accurate in all respects. 
   5. Advertisements must be listed in the appropriate category or categories. 
   6. Advertisements submitted to our website must not be for any product, service or other subject matter that: 
      • breaches any laws, regulations or codes; 
      • infringes any third party intellectual property rights or other legal rights; or 
      • may give rise to a cause of action against any person, in each case in any jurisdiction and under any applicable law. 
   7. Advertisements submitted to our website must not be for any product, service or other subject matter that consists of or contains material that would, if published on our website by you, contravene the laws of the land (Zambia):
8. Fees
   1. The fees in respect of our website services will be as set out on the website from time to time. 
   2. All amounts stated in these terms and conditions or on our website are stated [inclusive of VAT] OR [exclusive of VAT]. 
   3. You must pay to us the fees in respect of our website services in advance, in cleared funds, in accordance with any instructions on our website. 
   4. We may vary fees from time to time by posting new fees on our website, but this will not affect fees for services that have been previously paid. 
   5. If you dispute any payment made to us, you must contact us immediately and provide full details of your claim. 

CONTACT INFORMATION

          Questions about this policy can be sent to our Help Desk.